FAQs

Booking is easy! You can use our user-friendly website or mobile app to make a reservation. Alternatively, you can Call our 24/7 customer support hotline for assistance.

Our fleet includes a wide range of vehicles, from Toyota Prius 4Dr sedans to 6 passenger Toyota Highlander SUVS. Whether you need a sedan for a casual trip or a SUV for a event we have you covered.

No, unfortunately we do not provide car seats. If you are traveling with a child that needs a car seat you will need to provide it. Sorry for the inconvenience.

We accept various payment methods, including credit cards and cash inside the vehicle. Online payments can be made through our secure online booking platform. Or done by downloading our mobile app.

Yes, we operate 24 hours a day, 7 days a week. Whether you need a late-night taxi or an early morning airport ride, we're here to meet your transportation needs.

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Universal Taxi provides prompt, dependable cab services throughout suburban Chicago. Reserve online for affordable rates and round-the-clock availability.
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Over Two Decades Serving Chicagoland's Suburban Communities. Delivering Outstanding Cab Service Throughout Chicago's Suburbs 
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